OnCall IQ Pricing

All paid plans include a free 14-day trial

Scroll right to see all plans

Free

Basic on-call scheduling for small teams

Team

Advanced on-call scheduling for teams of all sizes

Team+Voice

Advanced on-call scheduling and basic call handling

Premium

Advanced on-call scheduling and call routing/handling
Monthly price $0/mo $49/mo $99/mo $149/mo
Users Up to 5 Unlimited Unlimited Unlimited
 
On-Call Shift Scheduling
Specify current on-call team
Shift change notifications via email
"Who's On-Call Page"
A publicly accessible page that displays your current on-call team and optionally your on-call phone number (Team + Voice and above).
Create future on-call schedules -
Shift change notifications via text
Call Management
Local phone number
We will issue you an on-call phone number in your local area code (USA, Canada, Australia).
Shared voicemail box
Let callers leave messages in a shared voicemail box that your whole team can access. Your team can get notified of new voicemails by email or text.
Call logging & stats
Keep track of all incoming calls and know which calls were missed, answered, went to voicemail, etc.
Customizable greetings
Upload your own audio file to play when calls are answered.
Included minutes
Additional minutes automatically charged at 1.5¢/min
500 2,000
Route Incoming Calls
Route incoming calls placed to your on-call number.
Direct to Voicemail Live Routing or Direct to Voicemail
Call Recording
Record answered calls for accountability, training, and quality assurance.
Integration
Work Order Integration
Create work orders in your field service management system from recorded calls/voicemails.
Manual Automatic
Support
Chat Support
Email Support

Frequently Asked Questions

Can I cancel anytime?

Yes. You can cancel your subscription anytime and your card will not be charged for the following month. You will not be refunded for prior payments.

What payment methods do you accept?

For monthly plans we accept any major credit card. For yearly plans, payment can be made via credit card or by bank transfer (USA and Europe only).

Do You Offer a Free Trial?

Yes, you can try OnCall IQ free for 14 days. Some limitations on the number of calling minutes allowed may apply.

What if I already have an answering service?

OnCall IQ is not designed as a full replacement for an answering service. In fact, we partner with answering services by adding a helpful layer of technology to manage your on-call shift schedules and route incoming calls to the right on-call team member. With OnCall IQ, your answering service doesn’t need to be told who’s on-call or what number to contact because you’ll have one phone number that always routes to your on-call team.

What kind of support do you offer?

We offer friendly US-based support via email and chat. Both options are available inside the app or on the contact page on this site.

Still have questions?

"We were concerned our call center wasn't answering calls in a timely fashion, and were upset when we noticed hold times were 5+ minutes. Then we were downright embarrassed to learn the call center agents were not always knowledgeable and/or professional when the call was finally connected. OnCall IQ helps us ensure a high level of service with every call."

– Cool Calgary Air Condition & Mechanical Maintenance

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