The smart alternative to an answering service
for your service team.
OnCall IQ helps you manage on-call schedules, notify your team members of shift changes and new requests, and ensure a high level of service for after-hours operations.
What is OnCall IQ?
Want to keep your Answering Service? No problem!
OnCall IQ is a great answering service alternative, but it also works great with answering services by adding a useful layer of technology to help improve the management of your on-call operations.
Simply provide your OnCall IQ number to your answering service and tell them to text customer call information to that number instead of contacting your on-call staff directly. Whenever they take a new customer call and text the information to your OnCall IQ number, our app will log the incoming request and automatically handle the notifications to your on-call staff, giving you complete control and visibility of the escalation process.
We make the whole process easier for you and your answering service – win/win!
"OnCall IQ helps us ensure a high level of service with every call."
– Sharon Baranky, Cool Calgary Air Condition & Mechanical Maintenance