The smartest way to manage your on-call service team.
The only on-call management app designed for field service companies. HVAC, Plumbing, Restoration, Environmental, and many more.
Already Using an Answering Service? Great!
OnCall IQ works great with answering services and adds a useful layer of technology to help easily manage on-call operations.
Simply provide your OnCall IQ number to your answering service and tell them to text customer call information to that number instead of contacting your on-call staff directly. Whenever they take a new customer call and text the information to your OnCall IQ number, our app will log the incoming request and automatically handle the notifications to your on-call staff, giving you complete control and visibility of the escalation process.
We make the whole process easier for you and your answering service – win/win!
"OnCall IQ helps us ensure a high level of service with every call."
– Sharon Baranky, Cool Calgary Air Condition & Mechanical Maintenance